Job Description

Don’t skip a beat, apply to Exertis | JAM!

Job Title: Total Rewards Coordinator

Division: Total Rewards

Location: Philadelphia, PA/Southaven, MS/Berlin, CT

Schedule: Monday to Friday 8:30AM-5:30PM (Hybrid – 3 days in office)

Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

What you will do:

The Total Rewards Coordinator plays a pivotal role in the Total Rewards Team. This role will provide operational support to ensure seamless, timely, and effective processes across a broad range of benefits, compensation, total rewards, and other areas of Total Rewards.

Responsibilities:

• Maintain the Benefits team mailboxes by accurately and timely responding to inquiries or escalating inquiries as needed.

• Administer employee benefits programs, including but not limited to health, dental, vision, COBRA, and retirement plans.

• Coordinate and execute weekly benefits orientations for new staff.

• Oversee benefits onboarding on HRIS and ensure completion, along with appropriate deductions/ taxable benefits.

• Review and approve benefit changes submitted in Dayforce/PayCom.

• Complete monthly benefits invoices reconciliations for Canada and both US businesses.

• Assist with the implementation and management of recognition and rewards programs, ensuring employees are aware of available opportunities and programs.

• Provide operational/administrative support for various total rewards projects (e.g., annual audits, benefits mailings, open enrollment, annual compensation cycle).

• Support planning and execution of benefits events.

• Create employee communication materials related to total rewards.

• Conduct regular audits of compensation and benefits programs to ensure accuracy and compliance.

• Support Dayforce projects.

What we are looking for:

• Bachelor’s degree in business administration, human resources, or a related field, or an equivalent combination of education and experience.

• Proven experience administering company benefits programs in both Canada and the U.S., including new hire enrollments, open enrollment, invoice reconciliation, and managing health, wellness, and retirement plans.

• Experience with HRIS systems (Ceridian Dayforce is an asset).

• Strong customer service orientation, prioritizing employee support and assistance.

• Proficient in data management, including recording, analysis, and reporting.

• Trustworthy and highly committed to maintaining confidentiality.

• Exceptional organizational skills with strong attention to detail.

• Strong ability to collaborate effectively across teams.

• Excellent verbal and written communication skills.

Ready to join our team? Here is why we are one big, happy JAMily…

· Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability;

· Wellness Incentive Program, and an Employee Assistance Program;

· 401K matching program (USA) or RRSP matching program (Canada);

· Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion;

· We value work life balance and offer a casual and fun environment;

· Lively social calendar… there’s always something for everyone!

· Generous employee discount on all our cool gear;

· Ongoing learning opportunities;

. Not to mention the opportunity to work in a highly talented, winning team!

Diversity Statement :

We value diversity and inclusion, striving to create a culture where everyone feels included and celebrated. We are committed to flexible working arrangements to meet the diverse needs of our team members and stakeholders. Join us in shaping the future of communication at DCC Technology and drive forward initiatives that make a real difference.

Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Apply online at to join our team or view our current openings!

While we appreciate your interest, please note that only qualified candidates will be contacted.

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