Patient Financial Advocate Job at NMC Health, Newton, KS

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  • NMC Health
  • Newton, KS

Job Description

Are you looking to be a part of a compassionate care-giving team? At NMC Health, we're proud to set an award-winning standard for healthcare in the Wichita Metro Area. 

We are currently seeking a Patient Financial Advocate   for our  Patient Financial Services  department. We strive to find someone who has a passion for helping others, has an understanding of hospital revenue cycle processes and the ability to analyze accounts. Job details include, but are not limited to:

 

  • Screen and process Healthcare Assistance (HCA) applications
  • Communicate with patients, families, other NMC Departments, and outside vendors
  • Responsible for self pay account balances, helping patients and guarantors resolve their financial responsibilities
  • Occasionally assist with Charge Analyst duties, which includes entering charges, researching charge issues and following up with departments as needed in order to complete charge corrections
  • Knowledge of medical billing and healthcare business office procedures

Education and Experience:

  • High school diploma or GED required
  • Previous customer service 
  • Medical Billing Office or Patient Access experience required
  • Bilingual Spanish speaking preferred

Knowledge, skills, and abilities:

  • People person with passion for helping others
  • Committed to providing excellent customer service to patients, families, referring physicians and their staff, as well as other NMC employees
  • Manage varying duties and multiple tasks
  • Organized, self-motivated with strong attention to detail
  • Ability to apply common sense and logic in the performance of their job duties
  • CPT and ICD-10 coding knowledge preferred
  • Mathematic skills required
  • Knowledge of IRS documents preferred
  • Proficient with computers, learning new software
  • 10-key adding machine
  • Microsoft knowledge required
  • Ability to work in a team environment

Join our Team! NMC Health offers a family friendly environment with the latest technology and a knowledgeable staff. Here you'll find all departments work together as a team to live out our core values: respect, excellence, service, transparency, and trust.

Job Tags

Full time,

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