Medicare Customer Service Specialist Job at Kelly Professional & Industrial, Avon, CT

NWFBVHF6M25xVkFLcGU0Y2laK01XQ3llVFE9PQ==
  • Kelly Professional & Industrial
  • Avon, CT

Job Description

Now Hiring: Customer Service Representative (Medicare Focused) | Contract-to-Hire Opportunity

Location: Avon, CT 06001 | Pay: $18/hour

Are you a compassionate problem-solver with a passion for helping others? Do you thrive in a supportive, fast-paced environment where your communication and multitasking skills shine? If so, we want to meet you!

We're seeking a Customer Service Representative to join our growing team and be the friendly, knowledgeable point of contact for our valued Medicare (65+) client base. This is a temp-to-hire role with full-time hours and a clear path to permanent employment.

What You'll Do:

  • Provide outstanding support via phone and email with empathy, patience, and professionalism
  • Assist members with insurance claims, Medicare & Part D questions, and prescription issues
  • No prior Medicare customer service needed, will accept applicants with strong customer service / call center background
  • Serve as the liaison between members, providers, pharmacies, and insurance carriers
  • Navigate databases and systems efficiently (basic computer skills required)
  • Document interactions and follow up to ensure resolutions
  • Stay organized and adaptable in a dynamic team setting

Schedule & Details:

  • Location: Avon, CT 06001
  • Pay: $18 per hour
  • Hours: 10:00 AM – 6:00 PM, (Monday–Friday)
  • Lunch: Choose 30 or 60 minutes (unpaid)
  • Work Week: 35–37.5 hours based on lunch choice
  • Training: Compliance training required

What We're Looking For:

  • Strong customer service background
  • Excellent verbal and written communication
  • Working knowledge of insurance/Medicare terminology preferred
  • Proficiency in Outlook, Word, and Excel
  • Problem-solving mindset and collaborative spirit
  • Ability to multi-task, adapt, and follow up with precision
  • Experience working with a senior population is a plus!

Perks That Set Us Apart:

  • Free lunch benefit — up to $20/day covered
  • Be part of a mission-driven team focused on making a difference for Medicare participants
  • Immediate interviews available — we're ready to hire!

If you're ready to bring your skills to a role where compassion meets action, apply now — we’re excited to hear from you!

Job Tags

Hourly pay, Permanent employment, Full time, Contract work, Temporary work, Immediate start, Monday to Friday,

Similar Jobs

Opry Entertainment Group

Creative Director, Marketing & Brand Job at Opry Entertainment Group

 ...The Creative Director, Marketing & Brand is responsible for setting and delivering brand definition, brand story, and brand experience for Opry Entertainment Group (OEG) brands and channels as well as leading the development and execution of high-quality marketing creative... 

COASTAL WELLNESS MD

RN Injector - Aesthetic & Wellness Medicine Job at COASTAL WELLNESS MD

Company Description Coastal Wellness MD is a premier rejuvenative medical practice led by a board-certified MD, offering advanced aesthetic and wellness treatments. Our team consists of both an MD and NP, ensuring expert medical oversight and top-tier patient care at ...

Nova Southeastern University

Coordinator - Distance Education & Clinical Simulation Technology Job at Nova Southeastern University

 ...Now Hiring: Coordinator Distance Education & Clinical Simulation Technology (Job ID: 996344)&##128205; Fort Lauderdale-Davie, FL |...  ...and staff on simulation and virtual teaching technologies Travel to affiliated sites to install, support, and maintain video and... 

Ermi LLC.

Patient Care Technician Job at Ermi LLC.

Patient Care Technician Ermi LLC. Port St. Lucie About the Company: Looking to break into Healthcare? Come grow with us! For over 25 years, Ermi has improved the quality of patients' lives by helping them recover from severe range of motion deficits. Our Patient...

J&L Creative Solutions

Pastry Cook Job at J&L Creative Solutions

 ...high-quality products across all areas of the Pastry department. This includes, but is not limited to, pastries, desserts, breads, ice creams, sorbets, creams, simple syrups, amenities, displays or centerpieces, and special request items. All work must adhere to the...