Job Description

Immediate need for a talented Medical Receptionist. This is a 03+months contract opportunity with long-term potential and is located in West Chester, OH (Onsite) . Please review the job description below and contact me ASAP if you are interested.

Job ID:25-66025

Pay Range: $21 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Answers telephone and directs calls to appropriate staff, makes daily patient, physician and other phone calls.
• Receives and routes messages, correspondence and administrative documents to the appropriate staff.
• Performs phone system/answering service functions.
• Manages the physician’s outlook calendar as needed.
• Greets visitors and patients.
• Preforms patient check-in and check-out including full registration when necessary including determining all insurance coverage’s as primary, secondary, tertiary, etc. and completing required paperwork for all appropriate patients.
• Responds to patient, prospective patient, drug reps and visitor inquiries in a courteous manner.
• Collects co-pays and outstanding balances.
• Obtains, records, and updates personal and financial patient information and signatures from Patients as determined by Medicare, State and Federal guidelines.
• Must stay abreast of current insurance rules and policies.
• Maintains cash drawer, logs co-pays and other payments, reconciles balances.
• May prepare and reconcile deposit slip.
• Verifies referrals and performs pre-certifications as appropriate.
• Types, mails, faxes correspondence as needed including sending patient letters, new patient paperwork, etc.
• Manages various work queues in EMR as needed.
• Orders office supplies and maintains front office and reception area cleanliness.
• All other clerical duties as assigned.

Key Requirements and Technology Experience:

• Key Skills:EPIC, MS OFFICE, Insurance Verification.
• One to three years’ experience Customer Service.
• Copier, fax, telephone system, postage equipment, and computer skills (Microsoft Outlook, Word, and Excel).
• Must be able to multi-task and maintain confidentiality.
• Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone.
• Excellent customer service skills.
• Excellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification.
• Knowledge of health insurance coverage, requirements.
• Ability to make change if co-pays are collected, to post, and to balance the log sheet (basic math).
• Analytical skills required to make decisions based on the facility and clinical situation at hand.
• Knowledge of and compliance with HIPAA privacy requirements.
• High School diploma or equivalent.

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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