Medical Front Desk Receptionist Job at Los Angeles Cancer Network, Fountain Valley, CA

NWFrU3F6M2txMVFFcXVJUmlKU1BYeWlXU2c9PQ==
  • Los Angeles Cancer Network
  • Fountain Valley, CA

Job Description

Job Description:

The Front Desk Receptionist is responsible for greeting patients and answering telephone calls for the Los Angeles Cancer Network . This role will also provide office support for the front office area.

Responsibilities

  • Greet and direct patients and visitors
  • Gate Keeping
  • Patient registration/check-out
  • Collect co-payments and deductibles. Reconcile daily cash report
  • Schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol
  • Answer telephone and respond to inquiries, direct caller to appropriate personnel or initiate a triage message for response by medical personnel. Record accurate and complete messages when necessary
  • Maintain supplies and cleanliness of the front office
  • Ensure maintenance of patient confidentiality
  • Demonstrate exceptional customer service skills in the performance of work assignments and duties
  • Accurately document in the EMR system
  • Training new hires on the process and procedures of the practice
  • Maintain accurate records for all appointments scheduled for providers
  • Sorts incoming mail
  • Verifies patient's insurance information and updates billing staff if any changes

Key Competencies

  • Strong verbal and written communication skills.
  • Ability to establish and maintain effective working relationships.
  • Demonstrates exceptional assessment, critical thinking, and customer service skills
  • Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses
  • Ability to seek out resources independently and work collaboratively
  • Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
  • Ability to multitask efficiently
  • Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others

Qualifications

  • Great Customer Service Skills
  • Medical Terminology-Oncology/Hematology Specific
  • Basic computer knowledge
  • Previous Oncology/ Hematology experience preferred

Salary Transparency:

Exact compensation may vary based on skills, education, certifications, experience, and location.

Base Salary Range: $21.00 to $23.00 per hour

Job Tags

Hourly pay,

Similar Jobs

ILM ACADEMY

Middle School Teacher Job at ILM ACADEMY

 ...Academy is a COGNIA and CISNA accredited, independently run private Islamic school offering PreK-12 and Montessori education programs. Located...  ...and actions are devoted to Allah (SWT). ~Focus on teaching Language Arts, Science, Math and Arabic. Utilize the most effective... 

Pacific Northern Academy

Middle School Teacher Job at Pacific Northern Academy

 ...Do you get Middle School? The uncontrolled laughter, the tripping over their own feet, the influence...  ...for a dynamic team player with a passion for teaching and middle school students. PNA is a small, independent private school in Anchorage, Alaska valuing strong academic... 

Dynasticx LLC

Microsoft Dynamics System Administrator Job at Dynasticx LLC

 ...platform. The ideal candidate will have a strong background in Microsoft Dynamics administration, automation, and system integrations. This role...  ...Active Directory. Request purchase of additional Dynamics 365 licenses from Salentica. Assign Salentica Security Roles to... 

Fabian Oil, Inc.

Class A - Fuel Transport Driver Job at Fabian Oil, Inc.

Description Fabian Oil, a 100% employee-owned company, is hiring Class A Fuel Transport Drivers for multiple locations throughout New England. In this role, you'll help safely and efficiently deliver quality fuels to our wholesale customers while representing a company...

Day Trading Advantage

DAY TRADER IN TRAINING (WORK FROM HOME) Job at Day Trading Advantage

If there is one thing we have learned over this last year, it is that jobs and businesses are in the hands of politicians. As if it wasn't hard enough keeping a boss happy. So if you are tired of the daily grind that makes it harder and harder to achieve your financial...