Job Description

About AuthX

AuthX is a global company that provides its clients with an Authentication-as-a-Service platform. We provide multi-factor authentication, single sign-on, identity & access, workforce security, remote access, and many more solutions. The AuthX platform brings together user-friendly identity and access management with security, privacy, and control.

The IT Project Coordinator will support the planning, execution, and completion of our product implementation projects within scope, time, and budget. The IT Project Coordinator will conduct meetings, evaluate customer needs, and track and analyze technical components of projects, assign responsibilities, assist manager and team, gather, and understand business needs, assist in troubleshooting any technical issues that arise, successfully test, and demo products, and ensure timely resolution.

Duties and Responsibilities

• Meet with clients to define specific project requirements.
• Create and manage detailed documentation related to project scope, objectives, desired outcome, and deliverables of the project.
• Monitor project schedules from initiation to implementation, track milestones, and update documentation accordingly.
• Effectively communicate project status, issues, schedule, and accomplishments to various management and technical groups, as needed.
• Efficiently identify and troubleshoot any issues with the information technology solution implementation.
• Manage interactions/escalations and consult clients on project delivery, process, technology as well as business needs.
• Perform quality control on projects throughout development to maintain the standards expected.
• Support testing and implementation activities, including user acceptance testing (UAT).
• Ensure that all projects are delivered on time, within scope and within budget.
• Recommend information technology policies and solutions based on evaluation of client needs and ask.
• Ensure that assigned projects are conducted in compliance with applicable regulatory, information technology, enterprise, and departmental regulations, guidance, policies, procedures, and methodologies.
• Stay up to date with industry best practices, techniques, and standards, and encourage team members to use them for effective project execution.

Required Experience/Skills

• Bachelor’s Degree in Technology, Engineering or related field.
• 1+ years of work experience in a similar role.
• Solid technical background, with a strong foundation in Information Technology and Project Management principles preferred.
• Prior experience in project management and deploying products to a customer is a plus.
• Demonstrated competence using MS tools, including MS Office products, MS project, and comparable tools.
• Excellent written and verbal communication skills.
• Critical thinking and problem-solving skills.
• Ability to meet deadlines and work on multiple projects at a time.

Benefits Summary

• Health, Dental, and Vision insurance
• Health savings account
• 401(k)
• Paid time off

Location: Gaithersburg, MD

This role requires the employee to be fully on-site.

Schedule

Monday to Friday

9am to 6pm

Legal Disclaimer(s)

AuthX is committed to a diverse and inclusive workplace. AuthX is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. All employees will be subject to a background check.

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