Job Description

Position Summary:

The Executive Director will bring a background in driving operating processes, project ownership, leadership, teamwork and ideally experience with health plans or medical groups. The person in this role must partner effectively with all key internal and external stakeholders and be able to excel working in an ambiguous environment. The Executive Director will bring both the energy and initiative necessary to initially build and then scale a new operating platform in an emerging market place for risk-based healthcare.

**This position is hybrid, onsite 4 days a week supporting our partners in Pinehurst, NC

Essential Job Functions:

• Function in a highly matrixed, fast-paced and team-based environment.

• Function as part of the agilon health market leadership team to drive initiatives with provider partners, payers and the enterprise MSO that support the market.

• Responsible for Market P&L and operating performance; partner effectively with Physician Partner leadership and Medical Director to drive Market operations

• Responsible for execution of strategy and work under the direction of the Toledo Partnership Board of Directors and Market President to craft and develop the strategy and business plans.

• Responsibility for Operational Excellence initiatives and performance improvement initiatives

• Serves as primary lead with the health plans on operational matters & supports with health plan strategic initiatives

• Oversee and support growth activities related to membership

• Supports the operational infrastructure, with ongoing focus on organizational effectiveness, continued integration with agilon health and physician partners; focusing on how we enhance the ability to manage quality, utilization and the cost-of-care

• Support the development of innovative care models to create a world-class patient experience with high quality care

• Oversee project management functions including scope planning, schedule development, resource planning, budgeting, project plan development and maintenance, risk management, reporting, implementation, measures development, and project wrap up

• Drive high quality results by focusing on supporting the organizational needs

• Leverage and embrace technology to drive process improvement, operational efficiency, and improved clinical results

• Work collaboratively with colleagues to continue to define and support the agilon culture within the market and across the company

• Ability to work in a highly matrixed partnership.

• Perform other duties as assigned.

Other Job Functions:

• Entrepreneurial mindset

• Understand, adhere to, and implement the Company’s policies and procedures.

• Provide excellent customer services skills, including consistently displaying awareness and sensitivity to the needs of internal and/or external clients. Proactively ensuring that these needs are met or exceeded.

• Take personal responsibility for personal growth including acquiring new skills, knowledge, and information.

• Engage in excellent communication which includes listening attentively and speaking professionally.

• Set and complete challenging goals.

• Demonstrate attention to detail and accuracy in work product.

Required Qualifications:

1. Minimum Experience:

• 8+ years of experience within a healthcare and/or managed care operations

• Previous experience in a senior leadership role

• Familiar with managed care products, healthcare operations, delivery systems, process improvement, and organizational effectiveness

2. Education/Licensure:

• Bachelor’s Degree in health care management or related field or equivalent level of education/experience.

• Master’s degree preferred.

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