Entry-Level Customer Support Representative Job at Ultimate Staffing, Lake Forest, CA

NEswZnJ6bmtvVndFcCtVWGhaNkRXU21jVGc9PQ==
  • Ultimate Staffing
  • Lake Forest, CA

Job Description

Ultimate Staffing is seeking an Entry-Level Customer Support Specialist for a fast-growing Electric Manufacturing company in Lake Forest, CA! This individual will play a key role in providing administrative support and delivering top-notch customer service to B2B clients and vendors.

**We are ONLY considering candidates who can start a full-time job IMMEDIATELY (we will NOT accept any applicants who require a 2-week notice).**

Location: Fully Onsite in Lake Forest, CA 92630

Job Type: Temp-To-Hire

Schedule: 8:00AM-5:00PM, Mon-Fri

Scope of the Role:

The ideal candidate loves talking to people and proactively solving issues. You will be the main point of contact for customer communication via phone, email and online chat support. Additionally, you will be performing administrative duties such as data entry, scheduling, placing work orders, account management, and processing invoices.

Responsibilities:

  • Communicate with customers via phone and email regarding order confirmation.
  • Enter orders into SAP software.
  • Monitors and maintains inventory level.
  • Assist department Managers for inquiries on pricing, inventory, availability, and other client related requests.
  • Coordinate with warehouse and quality control departments to process orders.
  • Data Entry and keeping track of spreadsheets within EXCEL.
  • Process defective order claims, returns, and credits.
  • Knows how to contact truckers to deliver goods to the customer and track shipments for order status.
  • Create progress reports and quarterly reports.
  • Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.

Qualifications:

  • Bachelor's degree (REQUIRED)
  • EXCEL proficiency (preferred)
  • 1 year minimum of relevant Customer Service experience.
  • We WILL accept applications from recent graduates of a 4-year University!
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Intermediate proficiency in MS Office or Google Workspace

*** EMAIL RESUMES TO - anyi@ultimatestaffing.com ***

Job Tags

Full time, Temporary work, Immediate start,

Similar Jobs

HireQuest

Dental Receptionist Job at HireQuest

 ..., PA Area Benefits: ~ Health, Dental, Vision ~ Telehealth ~ Prescription...  ...to be limited to patient interaction/receptionist type tasks. ~ Needs to be a front...  ...Requirements: Must have recent dental office experience (within the past year) Minimum of 1... 

Ruby Coffee Roasters

Kitchen Manager Job at Ruby Coffee Roasters

 ...Kitchen Manager RUBY Cafe Stevens Point Reports To: Cafe General Manager Wage: Hourly, plus tips. Negotiable based on experience Hours per week: 34-40 PTO & Full-time Benefits Available We are looking for a creative, organized, and responsible individual... 

A Maggie Film

Creative Operations & Project Coordinator Job at A Maggie Film

 ...services with exceptional quality and personalized service. We are seeking a Creative Operations & Project Coordinator to be the backbone of our operationsoverseeing projects, managing workflows, and ensuring smooth day-to-day operations. This role requires a highly... 

Coburg Banks

Business Development Manager Job at Coburg Banks

 ...Are you an ambitious Business Development Manager looking for a new challenge? Our client, a leading manufacturer and installer of premium garden and housing extension buildings, is seeking a dynamic individual to join their team. The Role: As a Business Development... 

Ellison Medical Institute

Research Scientist II, DMPK Job at Ellison Medical Institute

 ...Pharmacokinetics, Toxicology, Drug Metabolism, Pharmaceutical Sciences, Pharmacology, or a related field, with 2+ years of...  ...Ellison Medical Institute values emotional intelligence and communication with empathy and respect for others. We seek to build a diverse...