Customer Support Representative Job at TekDoors Inc., Phoenix, AZ

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  • TekDoors Inc.
  • Phoenix, AZ

Job Description

๐Ÿ“ข Job Opening: Customer Support โ€“ Events CRM (Work From Home)

๐ŸŒ Industry: SaaS โ€“ Events Platform

๐Ÿ“ Location: (Work from Home) (weekly once at office)

๐Ÿ’ผ Type: Part-Time ( 20 Hours/week)

Locals to AZ candidates are required.

๐Ÿ” About the Role:

Weโ€™re looking for a Customer Support Representative to help users of our Events CRM SaaS platform. Youโ€™ll assist with onboarding, technical support, and outbound follow-ups to help event organizers succeed on our platform.

โœ… What Weโ€™re Looking For:

Experience in customer support (phone, email, chat)

Confidence in making outbound calls to leads or customers

Familiarity with CRM platforms (HubSpot, Salesforce, etc.)

Preferred: Experience working with churches or community event organizers

๐Ÿ’ฌ Responsibilities:

Answer customer questions and resolve issues using our Events CRM

Guide new users through setup and features

Make outbound calls to follow up with leads or assist active users

Log all interactions in the CRM and provide feedback to the product team

Job Tags

Local area, Home office,

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