Job Description

Customer Success/Support Intern – Internship Opportunity Gain hands-on experience assisting with customer inquiries, onboarding new clients, and collaborating on customer success initiatives. Enhance your communication, problem-solving, and relationship-building skills while enjoying a flexible, remote-friendly environment. Plus, earn a certificate, letter of recommendation, and the chance for internal hiring opportunities! Apply today! Roles & Responsibilities: Assist in responding to customer inquiries via email, chat, or support tickets. Help document customer feedback and concerns for the Customer Success team. Monitor support tickets and follow up on unresolved issues. Conduct kick-off calls and assist in onboarding new clients. Collaborate with internal teams to escalate and resolve complex customer issues. Assist in user training sessions and webinars, helping customers maximize the value of the product or service. Participate in customer success initiatives, such as engagement campaigns, retention efforts, and follow-up communications. Skills Required: Excellent written and verbal communication skills. Strong problem-solving and critical-thinking abilities. Customer service-oriented with a positive attitude. Ability to learn quickly and explain software-related queries in a simple, clear manner. Active listening skills to understand customer needs and provide tailored solutions. Familiarity with CRM tools or support ticketing systems is a plus. Internship Benefits: Certificate of Completion  Letter of Recommendation  Real-World Experience Potential for Internal Hiring  Opportunity for Client Referrals  Access to mentorship and training from staff. Work in a flexible, remote-friendly environment. Exposure to industry-standard CRM and customer support tools. Develop communication, problem-solving, and client relationship management skills. Opportunity to work in a dynamic, customer-facing role that enhances interpersonal and professional skills. This internship is perfect for undergraduate or fresh graduates looking to gain real-world experience in Customer Success/Support while working in a dynamic environment. Duration: 160 hours for part-time / 200 hours for full-time (This internship is unpaid) &##128640; Ready to gain valuable experience? Apply now: jobs@andyaudate.com Email Subject: Interested or Applying for Customer Success/Support Internship Program

Job Tags

Full time, Internship, Remote work, Flexible hours,

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