Job Description

Now Hiring: Barista

Location: ONE:SCAPE COFFEE (Koreatown, Los Angeles)

When: Mid-May 2025 (Official date TBD)

Type: Part-Time / Full-Time

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Are you passionate about coffee and people?

Do you love creating meaningful customer experiences in a fast-paced, team-oriented environment? ONE:SCAPE COFFEE is looking for motivated, enthusiastic baristas to join our growing team. If you're committed to quality, hospitality, and bringing energy to your work, we want to hear from you.

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Your Role as a Barista

As a barista at ONE:SCAPE, you're not just making drinks—you're shaping the customer experience. From crafting exceptional coffee to maintaining a welcoming atmosphere, your work sets the tone for the day.

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Key Responsibilities

• Operate espresso machines, grinders, steam wands, and brewing equipment safely and skillfully

• Ensure consistency in quality, flavor profile, and presentation of all drinks, whether it's a straight shot of espresso or a custom seasonal latte

• Follow food safety and hygiene standards to ensure a clean and safe environment

• Assist in light food prep (eg, pastries, toasts, breakfast items) as needed

• Maintain a clean, organized workspace during shifts, including restocking and cleaning stations

• Upkeep of all barista tools and machinery, reporting any technical issues to management promptly

• Ensure food prep stations, storage areas, and customer-facing displays are clean, organized, and restocked throughout the day

• Practice allergen awareness and communicate clearly with customers about ingredient content as needed

• Take orders efficiently, and ensure each guest feels seen and appreciated

• Provide efficient and friendly service from the moment a customer enters to the time they leave, including managing wait times with professionalism and poise

• Keep service and seating areas tidy, welcoming, and guest-ready at all times

• Use POS systems to process transactions accurately and handle cash and card payments

• Support your team during peak times with a can-do attitude and collaborative spirit

• Be open to learning new skills, recipes, and responsibilities over time

• Demonstrate empathy, patience, and genuine enthusiasm when interacting with diverse guests — whether it's a regular or a first-time visitor

• Resolve any customer concerns or complaints with professionalism and a service-first attitude, escalating to management when necessary

• Efficiently balance simultaneous tasks — brewing drinks, taking orders, restocking supplies, cleaning, and engaging with customers — without sacrificing quality or accuracy

• Actively listen to customer requests and preferences, accurately relaying modifications to drinks or food

• Stay calm, focused, and professional during high-volume service hours, adapting quickly to changing situations without compromising service standards

• Use pressure as a motivator to maintain high performance and sharp decision-making

• Participate in ongoing training and actively seek feedback to continuously improve your skills and service mindset

• Take ownership of your role and workspace, upholding the café's reputation for quality and professionalism

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Who You Are

• You're friendly, patient, and genuinely enjoy connecting with others

• You can multitask and stay focused during busy hours without sacrificing quality

• You value cleanliness and understand how organization reflects the café's image

• You communicate clearly and respectfully with both customers and teammates

• You're comfortable with feedback and eager to grow in your role

• You handle pressure well and see challenges as opportunities to improve

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Qualifications

• Prior barista (COFFEE) experience is mandatory

• Please list all relevant experience, even short-term or part-time roles

• High school diploma or GED is required

• Barista training or certifications (eg, from SCA or coffee workshops) are a plus

• Must be available to work flexible shifts, including early mornings, weekends, and holidays

• Ability to stand for long periods and perform light lifting (up to 25 lbs)

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Why Work With Us

• Positive, inclusive team environment

• Training and development opportunities

• Employee discounts on drinks and food

• Growth potential within the company

• A chance to be part of a café that values ​creativity, quality, and people___

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How to Apply

Please submit the following:

•Your updated resume

• A brief cover letter explaining why you're interested in this role and what excites you about working with coffee

• Any relevant certifications or references

*Email applications to: onescapecoffee@gmail.com

*Subject line: Barista Application – Your Name

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